Shipping Policy
Shipping Policy
Last updated: 11 nov 2025
📦 Processing Time
All orders are processed within 2–5 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days.
🌍 Shipping Times
We ship worldwide. Estimated delivery times:
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UK: 7–15 business days
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USA: 8–15 business days
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Europe: 8–20 business days
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Canada & Australia: 10–20 business days
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Rest of World: 10–25 business days
(These times may vary depending on customs and local postal services.)
🚚 Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking may take 2–5 days to update.
💡 Incorrect Address
Please make sure you enter the correct shipping address.
We are not responsible for packages sent to the wrong address provided by the customer.
🧾 Customs, Duties & Taxes
CozyWiz is not responsible for any customs or import fees.
These charges are determined by your country’s customs office.
📬 Lost / Delayed Packages
If your parcel is delayed or appears lost, please contact us at:
📧 support@cozywiz.com
We will assist you in tracking it.
❓ Questions?
For any shipping-related questions, contact us at:
📧 support@cozywiz.com